For electrical contractors
The Electrician Answering Service. It Books The Job, 24/7.
A half-dark house at 9 PM doesn’t wait for your voicemail, the caller dials the next electrician on the list. Inboxsmith answers every call for you, a done-for-you AI receptionist built for electrical contractors:
- ✓Every call answered 24/7, booked, not just taken as a message
- ✓Emergency triage tuned for electrical, half-dark houses, dead circuits, with a safety check on every urgent call
- ✓Three flat plans from $47 a month, published $0.20/min overage, never a per-call meter
Keep your number · No risk · Cancel anytime
Shown: the Full-Time plan
The Play-By-Play
Every beat of an after-hours electrical call, the caller’s side, and the dispatch side working behind it.
Example, how a typical after-hours call goes.
9:12 PM · 📞 Call · Incoming · After hours
Inboxsmith: Thanks for calling Copperline Electric. I’m the automated dispatcher, and this call is recorded. What’s going on?
Caller: Half the house just went dark and the breaker won’t reset. My chest freezer and my whole work-from-home setup are on that side. Can anyone come out tonight?
9:12 PM · 📞 Call · Safety check
Inboxsmith: Quick safety check first: do you smell anything burning, or have you seen sparks or smoke from the panel or any outlet?
Caller: No, nothing burning, no sparks. It just clicked off, and the breaker snaps right back to off when I flip it.
Inboxsmith: Good. That still qualifies as an emergency, what’s the address?
Caller: 31 Cedar Lane, Bloomfield 07003, the blue house on the corner.
9:13 PM · 📞 Call + 🛠️ Dispatch
Inboxsmith: Got it, I’m pinging the on-call electrician right now. They’ve got 60 seconds to respond, so hang tight. If they’re free, they head your way tonight.
To Owen · on-call electrician: Emergency: half-house power out, breaker won’t reset, at 31 Cedar Lane, Bloomfield 07003. Safety-checked: no burning smell, no sparks. Can you take it tonight? 60 seconds to claim it.
System: Waiting on Owen to confirm, 0:60 ⏳
9:13 PM · 📞 Call · During the wait
Inboxsmith: While we wait, what’s your first name, and the best number to reach you?
Caller: Trevor. 555-0171.
9:14 PM · 🛠️ Dispatch → 📞 Call
Owen: I’ll take it. 25 minutes out from Cedar Lane.
Inboxsmith: Good news, Trevor, Owen’s on the way, about 25 minutes out. Keep the freezer closed and you’re set for tonight.
9:15 PM · 📞 Call + 🛠️ Dispatch
Inboxsmith: Any special directions or notes for Owen, anything that’d help them find you easier?
Caller: The porch light is on the dead side, so the house will be dark. Blue house on the corner, and the panel’s in the garage.
Inboxsmith: Confirmed, Owen’s en route, ETA ~9:40 PM. Trevor’s number and directions are on their phone; call summary emailed to the office.
If Owen doesn’t respond in 60 secondsThe automated dispatcher asks the caller right on the line: “Are you available between 8 and 10 tomorrow morning?”, and books the first morning window. Your office confirms.
If the caller mentions a burning smell, smoke, sparking, or a hot panelThe script changes instantly. The automated dispatcher tells them to hang up, get everyone out of the house, and call 911 first, before anything else. The job can wait; a fire can’t. Your office still gets the full alert.
60 seconds
Your on-call tech's window to claim an emergency call
Every call
Answered, booked, and recapped to your inbox
24/7
Nights, weekends, and overflow answered
The Calls That Decide Your Month
Answered while everyone else’s phone goes to voicemail.
10:51 PM · After hours
Well pump circuit dead, no water to the house
10:51 PM · 📞 Call
Answered, safety-checked, triaged as urgent
No burning smell, no sparks: safe to dispatch
10:52 PM · 🛠️ Dispatch
On-call electrician pinged
60 seconds to claim it, job details on their phone
10:56 PM · 🛠️ Dispatch
Electrician confirms, heading out tonight
Nobody free? First morning window, office confirms
Tuesday rush · Overflow
Dead outlet circuit, techs all on jobs
10:18 AM · 📞 Call
Overflow answered while your line is busy
Caller never hits voicemail
10:20 AM · 📞 Call
Same-day window offered
Your office confirms the time
10:21 AM · 🛠️ Dispatch
Your office pinged with the job details
Saturday · New customer
Weekend panel-upgrade quote
Sat 2:05 PM · 📞 Call
Answered, job details captured
Instead of your competitor’s voicemail
Sat 2:08 PM · 📞 Call
Monday-morning window offered
Your office confirms Monday
Mon 8:00 AM · 🛠️ Dispatch
Your office opens with the job details waiting
Want the real thing? Start the free 7-day pilot and hear it on your own line.
What Happens To The Calls You Can’t Answer?
Every shop already handles missed calls one of four ways:
One way
Answer everything yourself
Every ring interrupts a rough-in, and after 6 PM the phone keeps going. You didn’t start a business to be chained to it.
Jobs lost every time you’re inside a panel or up a ladder.
Second way
Let it go to voicemail
A caller standing in a half-dark house doesn’t leave a message, they hang up and dial the next electrician on the list.
The job is gone before you even hear the voicemail.
Third way
Hire a per-call answering service
A message-taking service bills per call, and booking and overage often cost extra on top.
The busier your month, the bigger the bill.
Fourth way
Set up a DIY AI tool yourself
The self-serve AI receptionists work, if you spend nights configuring greetings, calendars and routing, then keep tuning them.
Your evenings, and calls handled wrong while you tinker.
The fifth way: done for you.
Inboxsmith is built, tuned and run for you, triage tuned for electrical emergencies. It answers around the clock, safety-checks every urgent call, books the job into a window your office confirms, and pings your on-call electrician in under a minute, on a flat monthly plan that fits your call volume, from $47 a month. The average electrical job runs about $295 (industry estimate); a handful of saved calls covers the month.
Simple, Flat Pricing
Three flat plans. Pick the coverage your shop needs. No per-call fees, no setup fee.
After Hours
$47/mo
Cover nights, weekends and overflow. Keep answering your own phone by day.
- ✓250 minutes a month included
- ✓Custom message taking for up to 2 call types, built for you
- ✓Live emergency transfer to your on-call tech
- ✓Telemarketer screening, do-not-call request and a screened-call log
- ✓Website widget: text chat and voice
- ✓Email recap after every call
7 days or 300 minutes. Then $47/mo. Cancel anytime.
Full-Time
$147/mo
Every call answered and booked into your calendar, day and night.
- ✓1,000 minutes a month included
- Everything in After Hours, plus:
- ✓Custom message taking for up to 5 call types, built for you
- ✓Warm transfers: your AI briefs your tech before connecting
- ✓Calendar booking with Calendly, Cal.com, and Google Calendar (via their sync)
7 days or 300 minutes. Then $147/mo. Cancel anytime.
Pro
$297/mo
Full-service and custom-trained on how your shop actually runs.
- ✓2,000 minutes a month included
- Everything in Full-Time, plus:
- ✓Unlimited call types, built for you
- ✓Custom training on your documents and price sheets
- ✓Smart department routing: each caller goes to the right person
- ✓White-glove setup and priority support
7 days or 300 minutes. Then $297/mo. Cancel anytime.
Went over? $0.20 / min after your included minutes, billed to the whole minute, never a per-call meter.
All plans include
- ✓Answers 24/7, in your company name
- ✓Live emergency transfer to your on-call tech
- ✓Telemarketer screening and a screened-call log
- ✓Email recap after every call
- ✓Website widget: text chat and voice
- ✓Call recordings, transcripts and summaries
- ✓Keep your existing business number
- ✓Published overage: $0.20 / min after your included minutes, billed to the whole minute
- ✓No per-call fees and no setup fee
- ✓Month to month, cancel anytime
Keep your number. Month to month. Cancel anytime.
Electrician Answering Service Questions
How much does an electrician answering service cost?+
Inboxsmith runs on three flat monthly plans: After Hours at $47 a month (250 minutes), Full-Time at $147 a month (1,000 minutes), and Pro at $297 a month (2,000 minutes). Every plan answers your electrical calls, screens telemarketers, and includes live emergency transfer, then bills a published $0.20 a minute after your included minutes. No per-call fees and no setup fee.
How is this different from a traditional answering service?+
A traditional answering service puts a human call-center agent on your line to take a message, and the meter typically runs per call or per minute. Inboxsmith answers 24/7 with no hold and no per-call meter, always discloses it’s automated, and follows your call-handling rules exactly: safety-check the call, book the window, ping your on-call electrician.
Will my callers know they’re talking to a robot?+
Yes, on purpose. The automated dispatcher opens every call by disclosing it’s automated and that the call is recorded, then gets straight to the problem. A caller with half the house dark cares about speed, not small talk: it safety-checks the call and pings your on-call electrician in under a minute.
Can I keep my existing business number?+
Yes. Your number stays exactly as it is, on your trucks, cards and listings. We flip your call forwarding so Inboxsmith picks up the calls you can’t: after hours, weekends, or overflow when your line is busy. Turn it off and calls ring straight through to you again, nothing about your number changes.
How does it handle a power outage versus a sparking or burning-smell call?+
It asks the safety question on every urgent electrical call, explicitly. A dead circuit with no burning smell and no sparks is urgent-but-safe: your on-call electrician gets pinged with the details. If the caller mentions a burning smell, smoke, sparking, or a hot panel, the automated dispatcher tells them to hang up, get everyone out, and call 911 first.
Can I use it for after-hours calls only?+
Yes. Many shops start exactly there: your office answers during the day like always, and Inboxsmith takes over nights, weekends and holidays. Forwarding rules are set during onboarding, after-hours only, overflow only when your line is busy, or full 24/7, and you can change the split whenever your coverage needs change.
I’m a solo electrician, is this for me?+
It’s built for exactly that. While you’re inside a panel or up a ladder, every call gets answered, the routine work is booked into windows you confirm, and only true emergencies ping your phone. You finish the job you’re on, then open a summary of every call, nothing lost, nobody sent to voicemail.
Can it answer licensing and scheduling questions, or does it defer them?+
It answers what your office approves and defers the rest. Facts you give it during onboarding, your service area, license number, whether you take panel upgrades or EV-charger installs, it answers confidently. Anything it wasn’t given, a firm price, a code question, a diagnosis, it never guesses: it captures the question and flags it for your office.
Are calls recorded, and do callers know?+
Yes to both. Every call is recorded, and the automated dispatcher discloses it in the very first sentence, before the caller says a word. Each call is then transcribed word-for-word and summarized to your office: caller, issue, the safety-check result, and what was booked. Nothing happens in a black box.
Is there a free trial?+
Yes, a free 7-day pilot on your overflow and after-hours calls, up to 7 days or 300 minutes, whichever comes first. A card on file verifies you’re a real business; you’re never charged during the pilot. You get a full report of the calls it answered, so you can hear it on your own line before you commit.
Stop Losing Electrical Jobs To Voicemail.
See what Inboxsmith looks like on your phones with a free 7-day pilot, we answer the overflow and after-hours calls you’d otherwise lose and send you a full report of the missed calls that came in.
Keep your number · No risk · Cancel anytime
The free pilot runs up to 7 days or 300 minutes, whichever comes first. A card on file verifies your business, you’re never charged during the pilot.