The Pest Control Answering Service That Never Misses A Call. It Books The Job, 24/7.

Inboxsmith runs on three flat monthly plans: After Hours at $47 a month (250 minutes), Full-Time at $147 a month (1,000 minutes), and Pro at $297 a month (2,000 minutes). Every plan answers your pest-control calls, screens telemarketers, and includes live emergency transfer, then bills a published $0.20 a minute after your included minutes. No per-call fees and no setup fee.

That’s the season it earns its keep. Pest control gets the most calls of any trade, and spring is when they pile up fastest. Inboxsmith answers many calls at once, so nobody hits a busy signal, and each plan runs on a flat monthly price. A big spring never becomes a big bill.

In spring, a voicemail box is where new customers go to disappear. A caller watching carpenter ants march across the kitchen doesn’t leave a message, they hang up and dial the next pest control company on the list. Inboxsmith answers instead, captures the details, and books the treatment into a window your office confirms.

Yes, on purpose. Every call opens with a disclosure: callers hear it’s the automated dispatcher and that the call is recorded, no pretending to be human. What a caller with a wasp nest over the door cares about at 7:48 AM is that someone answered, took the details, and got them a window.

Yes. Inboxsmith works through call forwarding on the business number you already have, so nothing on your trucks, uniforms, cards or listings changes. You choose when calls forward: after-hours only, overflow when your line is busy, or 24/7. Cancel anytime and calls simply stop forwarding; the number stays yours.

Both get answered, and handled differently. A recurring customer moving their quarterly service gets the request captured and sent to your office to confirm. A new caller gets the full intake: the pest, where it is, how long it’s been going on, then a tentative window your office confirms. Either way, the call is summarized.

Three things on every new job: what pest the caller is dealing with, where they’re seeing it (kitchen, attic, yard, over a door), and how long it’s been going on, plus name, address and callback number. It never invents a price or a firm time. Your office quotes from those details, at your prices.

Yes. You set the forwarding rules: after-hours only, overflow only when your line is busy, or full 24/7 coverage. Plenty of shops start with nights and weekends, then add overflow when the spring rush hits. Whatever the schedule, every answered call ends with a summary in your office inbox.

Yes to both. Every call is recorded, with the disclosure right in the greeting, transcribed word for word, and summarized to your office: caller, pest, location, and what was booked. Nothing happens in a black box; you can read exactly how any call was handled.

Yes, a free pilot on your overflow and after-hours calls, up to 7 days or 300 minutes, whichever comes first. A card on file verifies you’re a real business; you’re never charged during the pilot. You get a full report of the calls it answered, so you can hear it on your own line before you commit.