NTT DATA cut a 3-day job to 30 minutes with Codex
NTT DATA Group rolled out ChatGPT Enterprise companywide, then expanded OpenAI's Codex to roughly 9,000 employees across technical and nontechnical teams. One early proof point: a complex incident analysis on a critical system that used to take five engineers three days was completed by Codex alone in 30 minutes.
Transcript
A job that took five engineers three days now finishes in thirty minutes.
NTT DATA Group rolled out ChatGPT Enterprise companywide, then expanded Codex to roughly nine thousand employees across technical and nontechnical teams.
Codex handled a complex incident analysis on a critical system by itself. Sato says AI taking the lead had impact like ChatGPT's arrival.
Nontechnical staff now build small tools, analyze Excel data, and pull transportation expenses from card statements into travel forms.
After publishing a usage guide and hands on training, weekly active Codex users grew one point four times.
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Sources
Every claim in this video comes from the top ranking coverage of this topic. The claims and where each one came from:
- NTT DATA Group expanded Codex to about 9,000 employees and cut a three day, five engineer incident analysis to 30 minutes(OpenAI Newsroom - customer story)